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andyroo
guru
ERROR: unable to load database

When I've tried to update the bio on a few actors the following message appears:

ERROR: unable to load database


Is there a solution?

> 1 year ago
Comments
thor
Moderator

@Andyroo

Can you post a link to one of the actors you are having trouble with?

> 1 year ago
andyroo
guru

Thanx thor

Will do next time it comes up.

> 1 year ago
andyroo
guru

It's happened again on

http://sharetv.org/person/carly_chaikin/edit

> 1 year ago
andyroo
guru

And again on

http://sharetv.org/person/jane_levy/edit

> 1 year ago
acustic
pro

Hey, i'm having the same problem with Juno Temple

http://sharetv.org/person/juno_temple

> 1 year ago
acustic
pro

Right, i get it now, i can only modify the image not the description for i have less then 500 points, hence the error message. Okay, i can understand when my assistance is not required.

> 1 year ago
quark
Moderator

That is not the reason for the points limitation

It is hopefully to ensure, as best we can, that those who make contributions understand what is needed.

Sorry to say that when it was 'open house' your Moderators spent almost all their time correctling bad/incorrect data input by inexperienced and or malicious members.

> 1 year ago
acustic
pro

I understand, just posted in case someone else stumbles upon this problem and wonders why, and couldn't resist the urge to play the victim role.

> 1 year ago
quark
Moderator

Ahhh that is why I keep visualizing a stretched out neck on a chopping block is it? LOL

> 1 year ago
acustic
pro

Na, that's probably the weed in you acting up.

> 1 year ago
bllinnk
guru

Hey,
I have well over 500 points and am getting this error on:

http://sharetv.org/person/douglas_booth
http://sharetv.org/person/oscar_kennedy
http://sharetv.org/person/vanessa_kirby
http://sharetv.org/person/izzy_meikle-small
http://sharetv.org/person/jack_roth

All of which I tried to today, I was able to add images though.

> 1 year ago
thor
Moderator

@bllinnk

I have tried the links you posted and i am getting the same error when i try to add info. I wil pass the details to admin to see if he can have a look.

> 1 year ago
bllinnk
guru

@thor Thanks.

> 1 year ago
itcdr
Administrator

I see the error. working on it now

> 1 year ago

There's 2 errors of http://sharetv.org/person/yuichi_nakamura and http://sharetv.org/person/yuuichi_nakamura because they're the same person.

And another errors of http://sharetv.org/person/imdb_daisuke_kishio instead of http://sharetv.org/person/daisuke_kishio because they're same person, too.

Please fix it right

> 1 year ago
itcdr
Administrator

alright. bug should now be fixed. let me know if you have any trouble.

> 1 year ago

There's 2 pages of http://sharetv.org/person/kji_yusa and http://sharetv.org/person/kandxf4ji_yusa because they are both the same person, would you fix it?

> 1 year ago

I'm getting the error message "ERROR: type variable is missing" when I try to upload a main show image picture to http://sharetv.org/shows/hamish_macbeth_uk . The PNG picture is 300 x 220 and is only 119 KB in size. I also get a popup stating "UNKNOWN ERROR". Thanks for looking into this.

7 months ago
itcdr
Administrator

@theprisoner6, can you try reloading your browser then upload again? I was able to upload a coming soon image without a problem. If it still gives you the same error let me know what browser you're using

7 months ago

I uninstalled IE9 and used IE8 to upload the image with no success. I will now reinstall IE9 and then try it again.

7 months ago

Same error appeared after I reinstalled IE9. My O/S is Vista.

7 months ago
itcdr
Administrator

Can you try Firefox and see if the same thing. Probably an Internet Explorer issue. I'll borrow a windows box tomorrow and take care of it

7 months ago
itcdr
Administrator

I used Parallels to get Internet Explorer running and I see the same error. Definitely an IE bug. Working on it now.

7 months ago
itcdr
Administrator

alright. should be fixed now. close and re-open your browser to get updated javascript and try again.

7 months ago

I closed IE and re-opened it. Tried to upload the picture and got the same error message. Is there something else I need to do?

7 months ago
itcdr
Administrator

maybe try clearing your cache and temporary internet files. I just tried with IE8 without an issue after I refreshed the page

7 months ago

OK, that worked! FYI..the "Unknown Error" popup still appeared but it didn't affect anything. I'll try more uploads tomorrow and let you know what happens. Thanks for everything, Chris!

7 months ago

No problems at all doing updates, Chris. Thanks!

7 months ago
itcdr
Administrator

perfect. glad to hear the issue is fixed!

7 months ago